A framework for better work conversations
If you want to improve your communication skills and get better results in your conversations, you should consider using the "four conversations" framework. Each type serves a different purpose and can help you achieve specific outcomes and using the right conversations at the right time, you can enhance productivity, accountability, and reduce misunderstandings. By understanding and utilizing these conversations effectively, you can achieve better results and build more productive relationships.
Four Conversations in a Successful Workplace - The Systems Thinker
verything we talk about involves one or more of four types of conversation. We use them when we are socializing, talking about the weather, discussing the big game, or chatting about an upcoming party. We use them when we are learning about the computer system, getting assignments from the boss, or…
Jeffrey Ford